A critical factor in any organisation’s prosperity is the creation of an atmosphere of belief and confidence across all aspects of the business.
Mike Cameron will explain why the ‘Trust Equation’ is at the core of effective leadership.
In today’s world of a Royal Commission into the financial sector, glib double-talk and broken election promises from politicians, greedy and fraudulent behaviour by corporate leaders, and more, he believes that we are rapidly becoming a nation of cynics who are crying out for strong leadership and a return to old-school thinking, such as Trust, Values and Ethics.
It is a fundamental responsibility of all leaders to set an example and ensure that they review and modify, where necessary, corporate directives, leadership behaviour, communication style and team interactions – both internally and externally with suppliers/contractors, the community and the regulators.
The presentation will highlight three areas to start that renewal process:
1. Trustworthiness - based on a modified version of the Green/Maister Trust Equation® it is possible to evaluate an individual’s ‘trust quotient’ using the following four variables: Believability, Dependability, Relatability and Self-interest
2. Priming for trust through Conversational Essentials® - Judith E Glaser Understanding the importance of communication, as a key management competency, is crucial, but mastering and applying the essential fundamentals of Conversational Intelligence® is the key to success in the leadership role.
3. Understanding the value of Coaching and effectively applying those skills – Great leaders coach their people. Coaching is a critical skill that every leader needs to acquire to ensure their team’s empowerment and advance their own career in the process.
Finally, by way of supporting your own self-reflection, the presentation concludes by highlighting some key takeaways from the three “Intelligences”: