Do you spend enough time reflecting on yourself and how you come across to others? Do you have blindspots? Could you be better at managing relationships – at work and outside? The answer to all of these questions is probably yes for most of us! Enter Emotional Intelligence or EI.
Whilst the concept of EI has been around for decades, it was Daniel Goleman who popularised the EI model in the 1990s. Well, you might say, that’s a way back so is it still relevant? We think so. This session will provide an overview of the model and give you some reasons why you need to boost your EI to be an effective leader-manager, colleague, friend, lover, family member and so on.
EI consists of 4 quadrants, which makes sense and is easy to remember. The starting point is self-awareness, followed by self-management, awareness of others and then being able to effectively manage relationships. As we said who doesn’t need to do that?
Goleman suggests you can’t effectively influence others unless you first have an awareness of your own strengths and development needs, and an awareness of your own emotional state. Once you have awareness, you can then learn to manage yourself. The ability to show self-control, for example. We know, for example, that managers that run hot and cold in their behaviour do not generate good followership. We also know that there are some characteristics in terms of self-management that are likely to improve your effectiveness, such as having a positive outlook.
In this session we’ll look at some of the ways you can increase your self-awareness and self-management, using the EI Model as a tool, and thereby strengthen your ability to influence others.