“It isn’t the strongest of the species that survives, nor the most intelligent, but the most adaptable to change” - Charles Darwin
Melbourne Water (MW) have some large problems to solve. The water sector is experiencing significant disruption as a result of a rapidly growing population, the impacts of climate change, changing customer expectations and exponential growth in available data and emerging technology. A stronger emphasis on capability uplift, mindsets, and embedding continuous habits, is emerging, to remain agile and resilient to these external shifts.
Melbourne Water are therefore on a quest to mature as a “Learning Organisation” where they seek to create their own future, design a space where learning is an ongoing and creative process. Developing, adapting and transforming in response to the needs and aspirations of those inside and outside.
The challenge is, there is a world of difference between reacting to the present and creating the future. From training people for the existing rules, routines and tasks of the organisation and developing them to create a better tomorrow. It requires both.
We will explore the techniques and tools being implemented at MW to lead self and be responsive to change: