Oral Presentation Transform 2021 - Public Works Conference

Recruit for Attitude and Train for Skill (#27)

Andrea Marlan 1
  1. Drake International, Melbourne, VIC, Australia

Join Andrea Marlan, National Manager Solutions and Consulting Services as she explores the importance of recruiting for attitude.  Your work ethic, your attitude, your communication skills, your emotional intelligence and a whole host of other personal attributes are the soft skills that are crucial for success. Driving retention, engagement, and profitability are all much easier if you have good soft skills in the team.

In our session, we will explore the following impacts…

 

  • Did you know 65% of children entering primary school today will ultimately end up working in completely new job types that do not yet exist.
  • 81% of new hires fail not due to lack of technical skills, but due to factors that fall into the category of attitude or soft skills.
  • Overall, social skills — such as persuasion, emotional intelligence and teaching others—will be in higher demand across industries than narrow technical skills.
  • A recent (2021) survey by Drake identified communication, problem solving/decision making, time management, and adaptability as critical soft skills for success in the future of work.

 

The good news is that you can learn and develop soft skills. The challenge however is that it is often much harder to do so which is why recruiting for certain behavioural traits in addition to technical skills is so important. 

 

Join Andrea to explore how you can increase your new hire success rates and interview for attitude along with job skills. Learn also how to identify those in your teams who may need some additional development around their soft skills.